HOLIDAY EXCHANGE POLICY

There are no exchanges or returns for all SALE ITEMS OR ITEMS USED WITH PROMOTIONAL CODES! There are NO RETURNS unless your item was received damaged. 

***WE DO NOT ACCEPT RETURNS***

U.S. Customers

Notice of exchanges must be done within five days of customer receiving merchandise. Once shipped, we do not accept returns.

If you want to exchange your previously purchased item that was damaged when you received it, we will gladly exchange the product for something else on our website that is of equal or greater value. Please let us know immediately of any damages to the product.

WE DO NOT HONOR REFUNDS FOR EXCHANGES.

Thank you for your patience and understanding.

PayPal Customers:

We understand that our policies may not coincide with PayPals policies, however, we do ask that our policies are taken note of BEFORE a purchase is made and respected. 

Our customer service team strives for customer satisfaction and all issues are resolved to our best efforts. Please email us at shopchrisszoe@gmail.com with any concerns or questions.

 

CANCELLED ORDERS

If you would like to cancel an order, please note that there is a restocking fee of $10. We will take this from your cancelled order original payment.